We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of TrendyBoutiqueShop (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://trendyboutiqueshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very beautiful brooches! The pin is attached easily: you need to attach the pin to the clothes, the fastening of the brooch open up to 90 degrees and to the end pass into the pin, so that the rectangular plate of the pin is perpendicular to the brooches (not latches), then lower the latch. The pin plate should be securely fixed, moves only from side to side, but not up-down. We arrived quickly to the samara region. Seller thanks for the goods!
24 Jun 2019 08:56
I received the brooch 19 days after placing the order. The packaging was secure and the item exactly as pictures. I am very pleased with this store and will buy from them again.
4 Jun 2019 02:03
Beautiful... Metal blue pebbles 2 vyriant clasp.
23 May 2019 05:19
The goods are of excellent quality, came in less than a month. Very satisfied, i recommend.
20 May 2019 11:52
thank you got my order but late...I like it though
20 May 2019 01:17
The new brooch from blucome is just gorgeous! Actually, like all the brooches bought in this store (and i have them with a dozen)!!! Here is the quality!!! Delight! Elegant, elegant, expensive looks! The color is beautiful marsala, sometimes (so unexpectedly) casts in lilac! Big bit, but it does not spoil the overall impression! I advise you to buy! Thanks to the store for the perfect quality and fast delivery (3 weeks altai territory)
14 May 2019 04:09
Brooch beautiful. order came quickly. store recommend
13 May 2019 04:24
Very beautiful brooch. It can be used as a brooch with a pin and as a clip for a scarf or scarf. The store quickly sent the goods. The product is well packed, the brooch came intact. I recommend this seller.
28 Apr 2019 13:49
24 Apr 2019 02:38
Thank you. It's okay.
22 Apr 2019 20:19
Very nice product!, 100% recommended
10 Apr 2019 04:10
The parcel was tracked. it came in 11 days. Clips are beautiful. The store put a black velvet pouch as a gift.
4 Apr 2019 02:09
Fast delivery within three weeks. The brooch corresponds to the declared characteristics. Seller recommend
10 Mar 2019 05:50
The goods are of excellent quality. I order not the first time. Delivery month. I recommend.